Perhaps you are one of those people who got stuck with a terrible hosting company. How do you get out of that situation? Is it difficult to transfer hosting to a new company?
1. First, make sure that you own your website’s domain name.
If the hosting company registered it for you, they may or may not have registered it under your name. If it’s registered under their name, ask them how to get it transferred into your name.
2. Secondly, look at your hosting contract — if you agreed to long term hosting.
While most companies these days merely bill you on a month-to-month basis, some insist on a long term arrangement. If you do have a long term contract, find out if you can break the contract without being billed for all of your unused months.
If the company is at fault, and that’s why you want to leave them, perhaps they will value your goodwill over strictly enforcing the contract term.
Assuming you have taken care of these two problems, the rest is fairly easy.
- Sign up for hosting with your new and preferred company.
- They will send you a welcome email, so you know the address of your new web servers. There are always two of them, in case one should have problems.
- Visit your registrar where you purchased your domain, and give them the new web server address. You will usually find this function under “nameservers.”
- It usually takes about 20 minutes or so for the change to take effect, but occasionally it will take up to an entire day.
Some web hosting companies will even take care of the transfer details, and point your domain to the new nameservers for you. If you run into complications, don’t be afraid to ask your new customer support team for assistance. They handle hosting transfers all the time!